Capricona helps you track how you’re doing and book paid video sessions with licensed professionals. Some of what you store here is sensitive health information, so we collect as little as we can, keep it private by default, and never sell it.
What we collect
- Account details: your name, email, password (stored encrypted; we can’t read it), the state you live in, and your time zone so dates and session times show correctly.
- Check-ins: your daily ratings, the things you choose to track, your notes, and whether each day’s note is Private or Public.
- Share links: the name you choose to show and the link itself.
- Sessions: who you booked, when, the price, your name and email for the booking, and anything you write about what you’d like help with.
- Session records: when you opened your join link, when your professional checked in, and whether your 4-digit session code was confirmed. We use these only to decide whether a session is paid out or refunded.
- Payments: handled by Stripe. We never see or store your card number. We keep Stripe’s reference numbers and the amounts paid, refunded and paid out.
- Professionals: license details, availability, price, time zone, contact email and Zoom link (kept private and released only to the booked client around session time). Stripe collects your identity and bank details for payouts; we only store your Stripe account reference.
- Technical data: sign-in cookies that keep you signed in, and basic server logs (such as errors and request times) that our hosting provider keeps for a short time for security. We don’t use advertising or tracking cookies.
Who can see what
- Your check-ins and notes are visible only to you.
- Share links: anyone with a link you create can see your ratings, the things you track, and only the notes you switched to Public. Every note is private by default. You can turn a note back to Private or turn a link off at any time.
- Your professional sees your name, the session time and your note about what you’d like help with. They never see your check-ins or journal unless you send them a share link.
- Your session code is shown only to you. Your professional learns it only if you read it out during the call.
- The Capricona admin can see bookings, session records, payments and professional applications so they can run the service. They don’t view your check-ins or notes.
How we use it
Only to run Capricona: to show your progress, take bookings, hold payments until a session happens, pay professionals, issue refunds, send booking emails and reminders, and keep the service secure. We don’t sell your data, share it for advertising, or use it to train AI models.
Payments and refunds
Stripe processes payments under its own privacy policy. Capricona holds each payment until the session has happened. If a session is refunded, Stripe’s card processing fee for that payment is kept to cover Stripe and the rest is returned to your card.
Services we rely on
- Supabase: database and sign-in.
- Vercel: hosting.
- Stripe: payments, refunds and payouts.
- Resend: sending emails.
- Zoom: the video sessions themselves. Calls happen in Zoom under Zoom’s privacy policy. Capricona doesn’t record sessions.
Each provider handles only what it needs to do its job. Their servers may be in the United States or other countries.
Keeping and deleting your data
We keep your data while your account is open. Under Account you can download everything we store about you, or delete your account. Deleting it permanently removes your check-ins, notes, share links and session history. If a recent session’s payment is still being settled, you can delete your account once that finishes (usually within a day). Stripe keeps its own payment records as financial law requires.
Your choices and rights
- See, download, correct or delete your data from Account, or by emailing us.
- Choose which notes are Public, and turn share links off at any time.
- Depending on where you live, you may have more rights, such as asking what health data we hold or withdrawing consent. Email us and we’ll respond within 30 days.
Security
Data is encrypted in transit, access is limited by strict database rules, and Zoom links are released only to the person who booked, shortly before their session. No system is perfectly secure, so please use a strong, unique password. If we ever learn of a breach affecting your data, we’ll tell you as the law requires.
Not for emergencies
Capricona isn’t monitored around the clock and isn’t an emergency service. Professionals on Capricona are independent, and the care they provide is covered by their own professional obligations.
Children
Capricona is for adults 18 and over. We don’t knowingly collect data from anyone younger.
Changes
If we change this policy in a way that matters, we’ll update the date above and tell you by email or in the app before the change takes effect.
Contact
Capricona is run by Anunna. For privacy questions or requests, email support@capricona.com.